Deepwatch Security Portal

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Overview

Disclaimer: Access will be granted only to customers, prospects, and partners of Deepwatch.

Welcome to Deepwatch's Trust Center. Our commitment to data privacy and security is embedded in every part of our business. Use this Security Portal to learn about our security posture and request access to our security documentation.

The Leading Managed Security Platform for the Cyber Resilient Enterprise™

Deepwatch is the leading managed security platform for the cyber resilient enterprise. One of the fastest growing cybersecurity companies, we operate as an extension of our customer’s team by providing 24x7x365 comprehensive security management for unparalleled visibility, precision response to threats and the best return on your security investments. With a customer base growing at nearly 75% annually, many of the world’s leading enterprises rely on the Deepwatch Managed Security Platform to reduce risk, improve their security posture, and give them peace-of-mind.

Our approach to cyber resilience comes from a belief that security is a collection of outcomes, not merely tools or solution sets. Businesses have long used the term to discuss resilience in risk management, and a growing number of professionals in IT include cyber resilience in their title. It’s an indication of the shift from merely defending the castle to preparing for battle.

Contact email: info@deepwatch.com

Compliance

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GDPR
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PCI DSS
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SOC 2
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SOC 3
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Deepwatch is reviewed and trusted by

Genuine Parts-company-logoGenuine Parts
HUB International-company-logoHUB International
Cinemark-company-logoCinemark
CoreSite-company-logoCoreSite
GuidePoint Security-company-logoGuidePoint Security
Republic Airways-company-logoRepublic Airways
St. John's University-company-logoSt. John's University
WaFd Bank-company-logoWaFd Bank
AARP-company-logoAARP
Benjamin Moore-company-logoBenjamin Moore
R.J. O'Brien-company-logoR.J. O'Brien
Duke Manufacturing-company-logoDuke Manufacturing
Network Diagram
Pentest Report
Security Whitepaper
PCI DSS
SOC 2
SOC 3
CAIQ
HECVAT Full v3.03
VSA Full
Liability Insurance
BC/DR

Risk Profile

Data Access LevelRestricted
Impact LevelSevere
Recovery Time Objective24 hours
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Product Security

Audit Logging
Data Security
Multi-Factor Authentication
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Reports

Network Diagram
PCI DSS
Pentest Report
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Self-Assessments

CAIQ
HECVAT Full v3.03
VSA Full

Data Security

Access Monitoring
Backups Enabled
Encryption-at-rest
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App Security

Code Analysis
Vulnerability & Patch Management

Access Control

Data Access
Logging
Password Security

Infrastructure

Amazon Web Services
Azure
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Endpoint Security

Disk Encryption
Endpoint Detection & Response
Mobile Device Management
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Network Security

Data Loss Prevention
Firewall
IDS/IPS
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Corporate Security

Email Protection
Employee Training
Incident Response
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Policies

Acceptable Use Policy
Access Control Policy
Anti-Malicious Software Policy
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Security Grades

SecurityScorecard
deepwatch.com
Security Scorecard A grade
Qualys SSL Labs
deepwatch.com
A

Trust Center Updates

Okta Support Management System Breach Impact

IncidentsCopy link

Deepwatch is aware of a recently disclosed incident from Okta involving the compromise of their support case management system.

At this time, there has been no evidence to suggest that Deepwatch has been impacted by this event.

Published at N/A*

ServiceNow Simple Widget Misconfiguration

VulnerabilitiesCopy link

A security researcher recently disclosed a data disclosure configuration issue impacting the Simple List widget within the ServiceNow SaaS solution. This issue does not have a specific vulnerability CVE or ID assigned to it at this time. It was referenced that this issue could potentially impact a large number of organizations.

Deepwatch has mitigations implemented within its ServiceNow environment that block attempts to exploit this issue. There is no evidence of exploitation of this issue within our environment at this time.

Official ServiceNow guidance on this issue can be found in knowledge base article KB1553688 on ServiceNow's support website.

Published at N/A

MOVEit Transfer Vulnerabilities

VulnerabilitiesCopy link

June 2023
Deepwatch does not utilize the MOVEit Transfer product and is not impacted by vulnerabilities CVE-2023-34362, CVE-2023-35036, and CVE-2023-35708. For additional details regarding Deepwatch's response to these vulnerabilities, please refer to https://www.deepwatch.com/labs/.

Published at N/A*

Documents

ComplianceCopy link

Deepwatch's PCI Attestation of Compliance for 2023 is now available to request and download from our Security Portal.

Published at N/A

Deepwatch's SOC 2 Type 2 and SOC 3 Reports covering the period of April 01, 2022 to March 31, 2023 are now available to request and download from our Security Portal.

Published at N/A

If you think you may have discovered a vulnerability, please send us a note.

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